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A hearing normally takes place when a settlement between the Claimant and Respondent could not be reached before the Registrar. The said Registrar will then refer the matter for Hearing (i.e trial or adjudication) before an Adjudicator of the Small Claims Tribunal.

All parties must attend the Hearing. An absentee may receive an adverse order for failure to attend the Hearing.

At the Hearing, parties are given the opportunity to present their respective cases by giving their evidence and arguments. The Tribunal will also give directions to the parties as to whether or not to call witnesses to give evidence for the party calling. Hearings may take place within a day or more. The Tribunal will give directions as s/he deem fit ordering further hearings.

At the conclusion of the hearing, the Tribunal will decide on the merits of the case in accordance with the law. The Tribunal’s decision is binding on all parties concerned and therefore it is enforceable as an Order made by the Magistrate’s Court.